rss999 Terms and Conditions
Please read these terms and conditions carefully before using the rss999 platform — this document defines your rights and responsibilities.
These terms and conditions ("Terms") form a legally binding agreement between rss999 ("we", "us", "platform") and every member ("you", "user") who uses our services. By registering on rss999 or using the platform in any way, you are considered to have accepted all the terms listed below. If you do not agree with any part of these terms, please refrain from using our services.
Table of Contents
- 1. General Provisions
- 2. Eligibility and Age Requirement
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotional Offers
- 6. Betting and Game Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Privacy and Data Protection
- 10. Responsible Gambling
- 11. Limitation of Liability
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact
General Provisions
rss999 is an online betting and casino platform that provides sports betting, slots, live casino and other gaming services for users in Bangladesh. The term "services" in these terms refers to the rss999 website, application and all associated services.
1.1 Scope of Terms
These terms and conditions apply to all members registered on the platform. Our privacy policy and responsible gambling guidelines also remain in effect alongside these terms and are considered an integral part of them.
1.2 Language and Interpretation
This document has been prepared in Bengali. In the event of any dispute, the Bengali version shall be considered final. For the interpretation of any clause in these terms, the decision of rss999 shall be final.
1.3 Changes to Services
rss999 reserves the right to modify, add to or discontinue any part of its services at any time without prior notice or with short notice. Services may be temporarily disrupted due to technical maintenance, upgrades or unforeseen circumstances.
Eligibility and Age Requirement
To register on our platform and use our services, you must meet the following eligibility requirements:
- You must be at least 21 years of age.
- You must reside in a jurisdiction where online gaming is not prohibited by law.
- You must have a valid bank account or mobile financial service account (bKash, Nagad, Rocket, Upay) in your own name.
- You must not have been previously banned from rss999.
- You are opening the account for yourself, not on behalf of someone else.
rss999 may at any time request a national identity card, passport or other government-issued documents to verify age. If an account is opened using false information, it will be closed immediately and deposited funds may be forfeited.
Account Registration and Security
3.1 Single Account Policy
Only one account may be opened per individual, household, home address, email address, mobile number, payment method or IP address. If multiple accounts are found, all of them will be closed and all winnings including bonuses may be forfeited.
3.2 Providing Accurate Information
All information provided at the time of registration must be completely truthful, accurate and up to date. If any personal information changes, please contact us immediately via live chat.
3.3 Password and Login Security
It is entirely your responsibility to keep your account password confidential. Do not share your password with anyone. If you suspect any unauthorised access to your account, notify our 24/7 live chat support immediately.
- Use a strong password of at least 8 characters.
- Log out after logging in from a public or shared device.
- Do not use a password from any other site here.
- Do not click on any suspicious emails or links.
Deposit and Withdrawal Policy
4.1 Deposits
To deposit funds into rss999, we support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
Deposited funds will only be returned via the same method used to make the deposit. Depositing funds from a third-party account is strictly prohibited. Violating this rule may result in account suspension.
4.2 Withdrawals
Before approving a withdrawal request, rss999 may ask you to complete identity verification (KYC). The relevant funds will be temporarily separated from the balance until the withdrawal process is complete.
- The withdrawal process may be held if bonus wagering requirements have not been met.
- rss999 may take additional time to verify unusual or suspicious transactions.
- All transactions are monitored in compliance with anti-money laundering laws.
Bonuses and Promotional Offers
5.1 Welcome Bonus
rss999 offers new members a 100% welcome bonus on their first deposit, up to ৳8,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000. Or deposit ৳18,000 and receive the maximum ৳8,000 bonus, giving a total balance of ৳26,000.
5.2 Wagering Requirements
Example: if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in wagers before you can withdraw. Wagering calculations apply only to bets placed on eligible games.
5.3 General Rules for Using Bonuses
- Each bonus offer has a specific validity period — expired bonuses are cancelled automatically.
- A bonus offer may only be claimed once, unless the offer's terms state otherwise.
- Bonus funds cannot be withdrawn directly — they can only be withdrawn after wagering requirements have been met.
- If a member misuses a bonus, the bonus and any associated winnings will be cancelled.
- rss999 reserves the right to modify or cancel any promotional offer at any time.
General Betting and Game Rules
6.1 Fair Play Guarantee
All games on rss999 are operated using certified Random Number Generator (RNG) technology. The outcome of each game is completely independent and does not depend on previous results. We work with leading game providers to ensure fair play.
6.2 Bet Cancellation Policy
Once a bet has been confirmed, it generally cannot be cancelled. However, rss999 may cancel or void a bet in the following cases:
- If incorrect odds are displayed due to a technical error.
- If an event or match is cancelled, postponed or left incomplete.
- If evidence of a system error or manipulation is found.
6.3 Sports Betting
For betting on cricket, football, kabaddi and other sports, odds may change before the match starts or during live betting. The final odds will be taken as the odds at the time the bet was confirmed.
Prohibited Activities
The following activities are strictly prohibited on rss999 and may result in account closure, forfeiture of funds and legal action:
- Opening multiple accounts or misusing bonuses.
- Money laundering or depositing funds from illegal sources.
- Participating in match fixing or sports manipulation.
- Placing bets using automated bots or software.
- Exploiting technical vulnerabilities of the platform.
- Attempting unauthorised access to other members' accounts.
- Operating an account under a third party's identity.
- Any form of fraud, deception or providing false information.
Account Suspension and Closure
8.1 Closure by rss999
rss999 reserves the right to temporarily suspend or permanently close any member's account at any time, particularly if the member violates any clause of these terms, engages in suspicious activity or refuses to provide required documents.
8.2 Closure by the Member
If you wish to close your account, please contact us via our 24/7 live chat support. Any pending bonuses or unfulfilled wagering requirements at the time of account closure will be cancelled. However, any legitimate withdrawal claims on actual deposited funds will be preserved.
8.3 Self-Exclusion
As part of responsible gambling, you may choose to exclude yourself from the platform for a set period or permanently. For more information, please visit our responsible gambling page.
Privacy and Data Protection
Protecting your personal information is our highest priority. rss999 uses SSL encryption technology to keep all transactions and personal data secure.
Details of how we collect, use and store your information are set out in our privacy policy. By accepting these terms, you are also considered to have accepted our privacy policy.
- Your information will never be sold to third parties.
- Information will not be shared with any government body except where legally required.
- All payment information is stored in encrypted form.
Responsible Gambling
rss999 believes that gambling is a recreational activity and should be enjoyed responsibly and with pleasure. We encourage all members to follow the guidelines below:
- Only bet what you can afford to lose without financial harm.
- Set a budget for betting and stick to it.
- Never bet with borrowed or loaned money.
- Do not increase your bets out of emotion or to recover losses.
- Do not allow anyone under the age of 21 to use the platform.
If you feel that gambling is having a negative impact on your life, please use the self-exclusion and limit-setting features described on our responsible gaming page, and seek professional help if needed.
For more information on this, please visit our Responsible Gaming page.
Limitation of Liability
11.1 Service Interruptions
rss999 is not liable for any losses resulting from service interruptions caused by technical issues, loss of internet connectivity, third-party service provider failures, or other circumstances beyond our control, unless the interruption is a direct result of our own fault.
11.2 Gambling Losses
rss999 bears no liability for money lost through betting. Gambling is done entirely at your own decision and risk. We only provide a safe and fair platform.
11.3 Force Majeure
rss999 will not be held liable for service interruptions caused by natural disasters, pandemics, war, government restrictions, or any other unforeseeable circumstances (Force Majeure).
Dispute Resolution
12.1 Complaint Submission Process
If you have a complaint or dispute, please first try to resolve it through our 24/7 live chat support. Most disputes are typically resolved at this stage.
12.2 Formal Complaints
If the matter is not resolved via live chat, you may send a detailed complaint to [email protected]. We will endeavour to provide an initial response within 3 business days of receiving your complaint.
12.3 Final Decision
In all disputes, the decision of the rss999 management committee shall be considered final, unless otherwise determined for legal reasons.
Changes to Terms
rss999 reserves the right to change, add to, or amend these rules and terms at any time. For significant changes, we will endeavour to notify members in advance via email or platform notifications.
Continued use of the platform after any changes will be deemed as your acceptance of the new terms. Please visit this page regularly to stay informed about updates to the terms.
Contact
If you have any questions, comments, or concerns about these rules and terms, please contact us:
- Live Chat: Bengali support available 24/7
- Email: [email protected]
Our support team is available around the clock in Bangladesh Standard Time (BST, UTC+6) to assist you.